To be Aquatic Venue certified with the Jackson County Environmental Health Department, you are required to have one of these certifications; Certified Pool/Spa Operator Certification Program (CPO) or Aquatic Facility Operator (AFO).
The CPO & AFO courses can be taken online or in classroom sessions. There is an array of courses available 24 hours a day, courses vary in price. Once certificated you MUST PRINT OUT CERTIFICATION. Courses available in English and Spanish.
*ONLY ONE COURSE IS NEEDED TO BE CERTIFIED
Aquatic Establishment Complaint Form
If you are concerned about the safety or cleanliness of a pool in the city, call (816) 881-6690 or fill out the online form. Be prepared to give the following:
- Name and address of the facility
- Date and time of visit
- What you saw
*All information is kept confidential and without it, if there is a question, an officer will not be able to contact you regarding the complaint information.