GENERAL PURPOSE
This position is responsible for the administration of all work concerning more than 300,000 real parcels and supervision of associates in the Real Property Unit; responsible for supervising the biennial ad valorem reassessment in compliance with Missouri law , USPAP and IAAO standards; prepares appraisals and defends appraisals, coordinates informal hearings which includes supervision of a phone bank, responding to questions and setting appointments, and defending appraisals appealed to the County Board of Equalization or State Tax Commission. The position is responsible for the valuation of all new real property construction, property splits and combines, and new plats; market studies to redefine neighborhoods and/or verify existing neighborhoods for the biennial reassessment process; maintains complete knowledge of department-used software packages; including, but not limited to CAMA, GIS and payroll.
ESSENTIAL JOB FUNCTIONS
- Establishes long-range schedules, priorities and deadlines for regular and special work assignments.
- Assigns, directs and reviews the work of associates; and reviews the results of the computer generated values.
- Develops and implements procedures necessary to accomplish the work of the department.
- Collects a variety of cost, sales, mortgage and other financial data through contacts with real estate appraisers, real estate firms, financial institutions, builders, developers, etc.
- Supervises preparation and entry of data to establish new neighborhoods.
- Assists and instructs subordinates on valuation theory and techniques in accordance with appraisal standards of practice and professional ethics.
- Utilizes mass appraisal, techniques, including CAMA model building, sales ratio reports, multiple regression analysis, etc.
- Develops and maintains production reports to monitor progress of assigned projects as well as individual performance.
- Supervises and assists in the training of associates.
- Provides instruction and supervises occupancy and natural disaster procedures for residential parcels.
- Supervises the preparation and mailing of all change in value notices.
- Supervises the completion and reviews any actions before the Board.
- Prepares monthly and annual reports for the Deputy Directors and the Director of Assessment.
- Researches ownership in the Records Department and issues property control maintenance forms for real estate in order to change or correct the owner’s names and addresses.
- Searches computer records, microfiche, deeds, plats, maps and permanent parcel files in order to determine ownership, property lines, easements and responsibility for payment.
- Accepts supply requests, orders office supplies and tracks maintenance on all office machines.
- Trains and retrains subordinates on a regular basis, including the most recent and accurate standards of data entry, filing, research and customer service.
- Takes course work as recommended.
- Performs other related duties as required/assigned.
- Tests updates to computer assisted mass appraisal software and updates.
- Maintains and updates training and personnel manuals.
- Performs other related duties as required/assigned.
MINIMUM QUALIFICATIONS
- Bachelor’s Degree from an accredited college or university, in Business Administration, Public Administration or related field.
- Two (2) years of supervisory experience Assessment or related field.
- Must possess/maintain a Missouri State Certified Real Estate Appraiser’s license or an IAAO Equivalent;
- Must possess/maintain valid Missouri Driver's License.
- Must submit to and pass a pre-employment background check and drug screen.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of department policies and procedures.
- Knowledge of applicable State and County laws, codes, and procedures relating to property appraisals.
- Knowledge of mass appraisal techniques, fee appraisal techniques, including CAMA (Computer Assisted Mass Appraisal) model building, multiple regression analysis, sales ratio reports and other appropriate statistical tools.
- Knowledge of all real estate appraisal theories, principles, standards of practices, professional ethics and techniques; includes familiarity with Standards of Practice pursuant to IAAO and USPAP.
- Knowledge of standard reference sources providing real estate cost and market value information.
- Knowledge of realty principles, practices and types, and of conditions of ownership or lease holding.
- Knowledge of personnel management techniques required to organize and direct the work of an organization including supervising subordinate staff; and communicating necessary information and training to subordinate staff.
- Knowledge necessary to plan, manage, monitor and/or perform the biennial reassessment.
- Knowledge of and skill in presenting information before the Board of Equalization and the Missouri State Tax Commission, defending the County's valuation and assessment policies.
- Knowledge of the effects of social and economic trends on property values.
- Skill in appraising real estate using the Cost, Sales Comparison and Income (Capitalization) approaches to value.
- Skill in preparing comprehensive written appraisal reports that present appraisal conclusions and supporting data in a clear and concise manner.
WORKING CONDITIONS
- Work environment is primarily indoors, within a modern smoke-free office setting, where noise and temperature levels are moderate.
- Occasional travel to businesses within the County is required, exposing the associate to weather extremes, various forms of precipitation and the hazards associated with travel on public roads.
PHYSICAL REQUIREMENTS
- Climbing/Balancing – Must be able to balance one’s self sufficiently to maintain body equilibrium and prevent falling while moving up and down ladders, stairs, stools and the like, to complete various assigned tasks.
- Crawling - Must be able to move about on hands and knees or hands and feet, to complete various assigned tasks.
- Crouching/Kneeling – Must be able to crouch and/or kneel sufficiently to complete various assigned tasks.
- Grasping/Handling – Must be able to extend arm(s) and hand(s) in any direction sufficiently to pick up, hold, and/or otherwise work with an object, using one’s hands to complete assigned tasks.
- Hearing – Must be able to have normal conversations and two-way radio/telephone communications; must be able to receive detailed information through oral communication, and to make the discrimination in sound, to complete various assigned tasks.
- Lifting - Must be able to occasionally lift up to 25 pounds of equipment and supplies, to complete various assigned tasks.
- Mental Acuity - Must be able to make rational decisions through sound logic and deductive processes, to complete various assigned tasks.
- Pushing/Pulling – Must be able to sufficiently haul, tug and/or push objects weighing up to 20 pounds, using one’s arms, to complete assigned tasks
- Repetitive Motion - Must be able to repetitively move and/or motion using one’s wrists, hands, and/or fingers, to complete various assigned tasks.
- Sitting – 45-60% of the time – Must be able to sit for long periods of time to complete various assigned tasks.
- Speaking/Talking – Must be able to speak English clearly to convey detailed or important spoken instructions to other workers accurately and concisely.
- Standing – 20-40% of the time – Must be able to stand while completing various assigned tasks. Particularly for sustained periods of time.
- Stooping – Must be able to sufficiently bend one’s body down and forward, requiring full motion of the lower extremities and back muscles, to complete various assigned tasks.
- Visual Acuity – Must be able to sufficiently to operate motor vehicles, heavy equipment, miscellaneous hand held tools, to complete various assigned tasks.
- Walking – 15% of the time – Must be able to walk between work stations and to wait on the general public.