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Frequently Asked Questions

This page is devoted to answering some of the most Frequently Asked Questions (FAQs). If you do not find the answer to your question, please email us.
What can’t the office provide? Can the office get monies owed to me?
The Ethics, Human Relations and Citizen Complaints Department cannot by its own authority revise any administrative or legislative decision.

The EHRCC cannot recommend or obtain money for citizens. If a citizen is seeking monetary gains, he/she will be directed to the judicial system where such matters are handled. The EHRCC office does not intervene in criminal or civil court matters.

The mission of the EHRCC is to secure and protect the individual rights of citizens of Jackson County:
- By reconciling problems, issues and tension between government and citizens
- Promoting justice and improving human relations
- Improving the quality of government administration

Show All Answers

1. What is an ombudsman?
2. What skills does it take to be an ombudsman?
3. What does an ombudsman office do?
4. Who can I file a complaint against?
5. Is there a fee for this service?
6. What can’t the office provide? Can the office get monies owed to me?