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Frequently Asked Questions

This page is devoted to answering some of the most Frequently Asked Questions (FAQs). If you do not find the answer to your question, please email us.
What is an ombudsman?
An ombudsman is a designated neutral or impartial dispute resolution practitioner who provides confidential and informal assistance to his/her constituents.

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1. What is an ombudsman?
2. What skills does it take to be an ombudsman?
3. What does an ombudsman office do?
4. Who can I file a complaint against?
5. Is there a fee for this service?
6. What can’t the office provide? Can the office get monies owed to me?