FOR IMMEDIATE RELEASE
December 5, 2019
Contact: Marshanna Smith
Jackson County offers extended weekend hours for tax collection for second year
KANSAS CITY, Mo. – For the second straight year, Jackson County will offer extended weekend hours for tax collection at the historic courthouse in Independence on the last three Saturdays in December.
The Historic Truman Courthouse, located at 112 W. Lexington in Independence, will be open from 8 a.m. – Noon on December 14, December 21 and December 28. Taxpayers can visit the Truman Courthouse during those times to make in-person tax payments, obtain a copy of their bill, make changes to their account or ask questions of the Assessment and Collection Departments.
“This is such a busy time of year for taxpayers so anything we can do to make this process more convenient for them is our priority,” said Jackson County Executive Frank White, Jr. “Our assessment and collection staff are committed to going the extra mile to provide the best customer service possible and I would like to thank them for their continuous hard work.”
For those on-the-go, making tax payments is quick and easy through the mobile and web-based application called myJacksonCounty. The program allows taxpayers to make a secure payment with a credit card, debit card or e-check with or without setting up an account. This year we will be accepting all major credit cards online. Taxpayers who choose to use the mobile device or web-based service are subject to a small fee charged by a third-party merchant, not Jackson County.
The free app, myJacksonCounty, is available for download on Apple and Android devices via the iTunes App Store or Google Play App Store. It can also be found online at https://payments.jacksongov.org. There, taxpayers can also find help on how to get started and other frequently asked questions.
“Providing good customer service is a core value of the Department of Collection so we are always looking for ways to better serve taxpayers. Extending our hours during this billing season, as we did last year, will provide taxpayers with an additional opportunity to get answers to questions and to pay their taxes,” said Whitney Miller, Jackson County Director of Collection. “We hope taxpayers will take advantage of these extended hours and utilize the additional online resources, such as the myJacksonCounty app and our online Frequently Asked Questions.”
The Department of Collection mailed tax bills during the month of November. Individuals who don’t receive a bill are still responsible for paying their taxes, which are due by the end of the year. Those who haven’t received a bill by December 10 should check their account online, call the Department of Collection at (816) 881-3232 or visit in person to find out the amount due.
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