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News Releases 2019

Posted on: December 5, 2019

Jackson County offers extended weekend hours for tax collection for second year

FOR IMMEDIATE RELEASE

December 5, 2019

 

Contact: Marshanna Smith

(816) 881-1391

msmith@jacksongov.org 

 

Jackson County offers extended weekend hours for tax collection for second year


KANSAS CITY, Mo. – For the second straight year, Jackson County will offer extended weekend hours for tax collection at the historic courthouse in Independence on the last three Saturdays in December.

The Historic Truman Courthouse, located at 112 W. Lexington in Independence, will be open from 8 a.m. – Noon on December 14, December 21 and December 28. Taxpayers can visit the Truman Courthouse during those times to make in-person tax payments, obtain a copy of their bill, make changes to their account or ask questions of the Assessment and Collection Departments.

“This is such a busy time of year for taxpayers so anything we can do to make this process more convenient for them is our priority,” said Jackson County Executive Frank White, Jr. “Our assessment and collection staff are committed to going the extra mile to provide the best customer service possible and I would like to thank them for their continuous hard work.”

For those on-the-go, making tax payments is quick and easy through the mobile and web-based application called myJacksonCounty. The program allows taxpayers to make a secure payment with a credit card, debit card or e-check with or without setting up an account. This year we will be accepting all major credit cards online. Taxpayers who choose to use the mobile device or web-based service are subject to a small fee charged by a third-party merchant, not Jackson County.

The free app, myJacksonCounty, is available for download on Apple and Android devices via the iTunes App Store or Google Play App Store. It can also be found online at https://payments.jacksongov.org. There, taxpayers can also find help on how to get started and other frequently asked questions.

“Providing good customer service is a core value of the Department of Collection so we are always looking for ways to better serve taxpayers. Extending our hours during this billing season, as we did last year, will provide taxpayers with an additional opportunity to get answers to questions and to pay their taxes,” said Whitney Miller, Jackson County Director of Collection. “We hope taxpayers will take advantage of these extended hours and utilize the additional online resources, such as the myJacksonCounty app and our online Frequently Asked Questions.”

The Department of Collection mailed tax bills during the month of November. Individuals who don’t receive a bill are still responsible for paying their taxes, which are due by the end of the year. Those who haven’t received a bill by December 10 should check their account online, call the Department of Collection at (816) 881-3232 or visit in person to find out the amount due.

Payment Options

  • Online – To save time and avoid lines, taxpayers are encouraged to pay online or the mobile app via credit card, debit card or electronic check (E-Check). Online payments must be submitted by 11 p.m. on December 31 to avoid penalty pursuant to state law.
  • Mail – Taxpayers can simply mail their payment to the address on their bill. Payments must be received or USPS postmarked by December 31 to avoid penalty.
  • In Person – All forms of payment are accepted in person at the Department of Collection Offices at the Jackson County Courthouse in Kansas City (415 E. 12th Street) and the Historic Truman Courthouse in Independence during regular business hours. Extended weekend hours are only available at the historic courthouse in Independence.
  • Drop Box – Drop boxes for property tax payments will be located at the west door of the Jackson County Courthouse in Kansas City and at the front door of the Historic Truman Courthouse in Independence beginning on December 28. Both drop boxes will close at midnight on December 31. Do not place cash in either drop box.

What to Bring

  • In-Person Payment – Taxpayers must bring their form of payment and their tax bill. If they don’t have a tax bill, they can visit the Department of Collection to have one printed. Taxpayers can also look up their account online and print the bill to avoid additional wait time.
  • Online Payment – Taxpayers simply need their form of payment.

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