Nilda Serrano becomes the first female and first Hispanic to be promoted to captain in the Corrections Department.
KANSAS CITY, MO (June 27, 2016) – The Jackson County Corrections Department has announced the promotion of Nilda Serrano, the first female and first Hispanic to be promoted to captain. Jackson County Executive Frank White, Jr., was among the first to shake Serrano’s hand when her promotion was announced on June 24 in a brief ceremony held at the Jackson County Detention Center.
The Corrections Department operates both the Jackson County Detention Center and Regional Correctional Center, adjoining facilities located just a block from the Jackson County Courthouse in downtown Kansas City. Last week Serrano assumed her new duties as one of only three captains in the Detention Unit.
“I know there were a lot of other candidates for this position, and that we were all qualified,” Serrano said. “I am humbled. I am excited to accept this position. Whatever’s for the betterment of the department is what matters most, as usual.”
After serving in the Army eight years, Serrano embarked on her career with Jackson County Corrections in 1992. Her family briefly relocated to Buffalo, N.Y., but she resumed working as a corrections officer at the county’s Detention Center within a week of returning to Kansas City. She now has more than 20 years of total experience working there.
Serrano was promoted to sergeant eight years ago and was again promoted two years ago to lieutenant. Her other duties have included translating visitation policies and inmate rules into Spanish, supervising the inmate workers program, and teaching inmate supervision classes in the academy Jackson County recently launched for correctional officer recruits.
“We had exceptional candidates for this captain’s position, both internally and externally,” said Joe Piccinini, Jackson County Director of Corrections. “Nilda was the ideal candidate. She has the experience, the knowledge, the respect of her peers and of the inmates. She has a passion for her job and performs her duties with compassion.”