COVID-19 Related Service and Event Changes


Are you familiar with the new CDC mask recommendations?

CDC recommends wearing cloth face coverings in public setting where other social distancing measures are difficult to maintain. To see how to make a homemade cloth face covering and for CDC guidelines go to 

Jackson County Now Under Phase 1 of Recovery Plan

In collaboration with officials across the region and public health officials, Jackson County Executive Frank White, Jr. has issued an amended Executive Order directing the community to move to Phase 1 of the Eastern Jackson County Recovery Plan. Businesses allowed under Phase 1 will begin to open in a limited capacity while adhering to guidelines laid out in the Recovery Plan. Phase 1 is set to last a minimum of 14 days from May 11.

Jackson County government will be constantly monitoring the situation in our community, and determining how best to serve the public during this time. Please see information below regarding county services and numbers to contact departments with questions. For the latest updates on COVID-19 in Jackson County, visit the Health Department’s website and social media.

 Jackson County Offices Reopen with Limited Capacity beginning Monday May 18

Effective May 18, 2020, Jackson County offices in the Jackson County Courthouse at 415 E. 12th Street in Kansas City and the Historic Truman Courthouse at 112 W. Lexington in Independence will be reopened to the public in a limited capacity. In an effort to help mitigate the spread of the COVID-19 virus, public visitors to those buildings will be required to wear a mask and maintain social distancing of at least six feet, and public occupancy will be limited. Anyone wishing to contact or conduct business with the County is strongly encouraged to do so by phone, email, fax, or regular mail.

Board of Equalization Hearings Continue by Phone Through March 20

As of March 12, 2020, the Board of Equalization (BOE) began conducting appeal hearings with Hearing Officers by phone rather than in person, and this process will continue until March 20, 2020. Regarding appeals scheduled up to and including this date, a Taxpayer and/or Representative should expect to be contacted within 24-72 hours of their scheduled docket date and time to discuss their case.  All dockets beyond March 20, 2020 are canceled until further notice.

Jackson County Parks + Rec Facilities Reopen Saturday May 16

Jackson County Parks + Rec facilities, including the registration office, golf course, marinas and historic sites, will reopen on Saturday, May 16 in accordance with retail gathering guidelines. A mask will be required when entering any indoor Parks + Rec facility and social distancing should be maintained when using County parks and trails. Additional information can be found online or Facebook.

  • Parks + Rec Administration: 816-503-4805 or
  • Jackson County Park Rangers: 816-503-4890 
  • Playgrounds at Jackson County parks and shelter areas will be closed.
  • Marina gates will be open for slip holders.
  • All picnic shelters are closed. 
  • Fees for any facilities that have already been booked will be refunded in full.

Jackson County Public Works Facilities and Operations Changes

  • Road & Bridge has suspended walk in services for citizens. All concerns or questions must be called in using the Road & Bridge service number (816) 847-7050.
  • Ketterman Yard Facility has been closed temporarily, until further notice.
  • Building Permits and Plan Review services through Planning and Development will be completed by appointment only. For questions, please contact (816) 881-4649.
  • All construction inspection services will be completed as scheduled, unless determined otherwise by County building inspectors.
  • Cleanup efforts in Tarsney Lakes and Blue Summit have been postponed until further notice.

Jackson County Department of Corrections Changes

  • Volunteer activities are suspended until further notice.
  • In lobby visits are suspended until further notice.

Jackson County County Clerk’s Office Procedural Adjustments

The County Clerk’s Office is working remotely until May 18, 2020. Please check our website for updates.


  • If it is necessary to pick up a notary commission before April 24, 2020, you may do so on a limited basis by appointment only. Cost is $5 – cash (exact change) or checks only.
  • To pick up a notary commission at our Independence location, 201 W. Lexington, 2nd Floor, Independence, MO 64050, call and leave a message at 816-881-3246.
  • To pick up a notary commission at our Downtown Courthouse, 415 E. 12th Street, 2nd Floor, Kansas City, MO 64106, call and leave a message at 816-881-1626. Use the Oak Street entrance.

All messages will be checked periodically, and calls will be returned in a timely fashion.


During this time of concern in our community regarding the spread of COVID-19, and with the Court’s administrative orders that are in place, judges are not presently performing wedding ceremonies. Thank you for your understanding.