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EHRCC Home

How To File A Complaint & The
Complaint Process

FAQ's?

Commission
     
ETHICS, HUMAN RELATIONS
& CITIZEN COMPLAINTS

DIRECTOR
Dawna Shumate

ehrcc@jacksongov.org
How To File A Complaint
Commission
Jackson County Courthouse
415 E. 12th Street
7th Floor
Kansas City, MO 64106
(816) 881-3670 Phone
(816) 881-6338 Fax

Commission Meetings
The Jackson County Commission on Ethics, Human Relations and Citizen Complaints meets monthly. The public is welcome to attend.

The Commission meets at 5:15 p.m. every third Thursday of each month.

Meeting Location

Jackson County Courthouse
415 E. 12th Street
2nd Floor, Conference Room A
Kansas City, MO 64106

The mission of the Ethics, Human Relations and Citizen Complaints Department (EHRCC) is to secure and protect the individual rights of citizens of Jackson County:

1) by reconciling problems, issues and tension between government and citizens;

2) promoting justice and improving human relations;

3) improving the quality of government administration.

The EHRCC exists to discourage and resolve unfairness and ensure compliance with statutory protections afforded the citizens of Jackson County.

INVESTIGATION & PROMOTION

The department receives and investigates complaints involving County government and acts on such complaints in an equitable and expeditious manner. The EHRCC also promotes the improvement of relations between citizens, between citizens and government, and promotes the protection of civil rights and civil liberties.

COUNTY OMBUDSMAN

The EHRCC serves as Jackson County's ombudsman, investigating complaints of alleged discriminatory acts or practices with respect to County departments, public accommodations and housing. The Office has specific civil rights and human relations duties -- and is the only department in the County chartered with these duties.

The EHRCC has the power to conduct formal investigations and issue reports. The ombudsman/director is an independent public official who receives complaints from aggrieved persons against County departments, agencies and officials.  

     

 
                 
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