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Frequently Asked Questions

This page is devoted to answering some of the most Frequently Asked Questions (FAQs). If you do not find the answer to your question, please email us.

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1. How do I obtain the county’s market value?
2. Will I be notified if there is an increase in my assessment?
3. How often is my property assessed?
4. If I am not satisfied with the valuation assessed by the County Assessor, how do I contest it?
5. How do I appeal the market value on my property to the Board of Equalization?
6. What is the deadline to file an appeal to the Board of Equalization?
7. How do I know when my warranty deed has been recorded?
8. If I am not satisfied with the Board’s decision is that final or can I appeal their decision?
9. If I purchased my property after the filing deadline; do I have any recourse to file an appeal with the Board?
10. What documentation is needed when filing an appeal on newly purchased property?
11. If I purchased my property on the courthouse steps; do I have the right to file an appeal?
12. Who can represent my property at the appeal hearing on my behalf?
13. What happens if I miss my scheduled hearing date?
14. What can I do, if the deadline for filing a BOE appeal has expired?
15. What is the Board of Equalization’s timeline for scheduling hearings?
16. When do we receive the tax bills?
17. How do I know when and where my Board of Equalization hearing will take place?
18. Why would I receive an “Assessed Value Notice” for my business; is it assessed annually?
19. If I pay my tax bill before the BOE value adjustment is granted; will I be entitled to a refund?
20. Does the County have any tax relief for senior citizens?
21. What is replacement tax?
22. How do I know if my property is subject to additional taxes for CID, NID, special assessments, etc.?
23. Can I request the County to split my property?
24. How can I get my property combined?
25. How do I change the location or my property address on Jackson County’s tax roll?

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1. What types of documents are available through Recorder of Deeds Department?
2. How do I obtain a copy of my birth certificate?
3. What is the procedure for obtaining a copy of a document?
4. What are the fees for obtaining copies?
5. Is it possible to receive a copy by mail?
6. Can you do a document search for me over the telephone?
7. Can you help me complete a records search?

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1. What is a performance audit?
2. What does scope mean?
3. What is an audit finding?
4. Who receives audit reports?
5. Who does the County Auditor report to?

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1. How do I add or change names on a deed?
2. How do I remove the name of a deceased owner from a deed?
3. Why might my document get rejected?

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1. Have you lost or misplaced your paid tax receipt?
2. How much is a duplicate receipt?
3. Why do I need a personal property tax receipt?
4. Why do I need a real estate property tax receipt?
5. Can the Department of Revenue find out if my taxes were paid without a receipt?

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1. What are Escrow Taxes?
2. What will happen if my mortgage or escrow company does not pay my taxes by December 31?
3. I recently purchased real estate; will I receive a bill this year?
4. My loan has been paid off. Will my mortgage / escrow company still pay the taxes this year?
5. I have moved recently and have not received my tax bill. Who should I notify?

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1. What is an ombudsman?
2. What skills does it take to be an ombudsman?
3. What does an ombudsman office do?
4. Who can I file a complaint against?
5. Is there a fee for this service?
6. What can’t the office provide? Can the office get monies owed to me?

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1. What is the difference between a location address and a mailing address on my tax bill?
2. What if my location address is incorrect on the county's website or my tax bill?
3. How do I change my location address?
4. How do I change my mailing address?
5. My location address says I live in Independence, but my mailing address says Blue Springs. Why is this?

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1. Why Lee's Summit Road?
2. Will The Road Be In The Same Location?
3. Are There Provisions For Pedestrians & Bicyclists?
4. What About The Existing Bridge?
5. Why 3 Lanes?
6. Which Section Is Jackson County Building?

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1. What do I need to get married?
2. Where do I apply for a marriage license?
3. When can I apply for a marriage license?
4. What information is required to obtain a marriage license?
5. How much does a marriage license cost?
6. Is a blood test required for a marriage license?
7. After I apply for the marriage license, how soon can I get married?
8. Can someone at the Recorder of Deeds perform my marriage?
9. Who can perform a wedding ceremony?
10. Is there any special information I need if I am getting married after being divorced?

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1. What cases should be reported to the Medical Examiner Office?
2. Who is a Medical Examiner?
3. What is the difference between a Medical Examiner and a Coroner?
4. What is Forensic Pathology?
5. Who is a Forensic Pathologist?
6. How is jurisdiction determined?
7. What is an autopsy?
8. Can I stop an autopsy?
9. Is there a charge for an autopsy?
10. Under what circumstances is an autopsy performed or not performed?
11. How do I request an autopsy report?
12. How do I request a death certificate?
13. How can I request a correction to a death certificate?
14. May I view my loved one at the Medical Examiner's Office?
15. What is the process for claiming my loved one’s body?
16. How can I retrieve my loved one’s personal property?
17. What is the Medical Examiner's Office role in organ and tissue donation?
18. What if a decedent has no next-of-kin or the body is not claimed?

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1. What type of property is considered taxable personal property?
2. I don't own this vehicle anymore, why am I getting a bill on it?
3. Do I have to pay my taxes in person?
4. When are my taxes due?
5. I need to license a car not included on my paid tax receipt. What do I do?
6. I am no longer a Missouri resident. Do I still owe this tax bill?
7. I am renewing 2-year license plates. Which years’ personal property tax receipts do I need?
8. I have lost my personal property tax receipt. How do I obtain a duplicate?
9. I have moved. Do I need to let you know my new address?
10. Why is my tax bill so high?
11. How do I avoid paying late fees?
12. What items do I take with me to renew my license plates?
13. I have a city sticker fee listed on my tax bill. What is this fee?
14. I did not owe personal property taxes last year in Jackson County. How can I obtain my license plates?
15. I recently moved to Jackson County from another state and have never paid personal property tax in Missouri. What do I need to do?
16. I recently moved to Jackson County from another county in Missouri. What do I need to do?
17. I lease my vehicle. Who pays the personal property taxes?
18. My leasing company pays my personal property taxes. What will I need to take to the license bureau?

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1. How do I sign up for a Prescription Drug Card?
2. How much does the plan cost?
3. Does everyone in my family need an individual card?
4. Can I use this card to get discounts on my pet's medications?
5. I just received my card. Can I use it right away?
6. I've lost my card. How can I get a replacement?
7. Can I use my card to get discounts on over-the-counter products and non-prescription medications?
8. How is this prescription discount program different from traditional prescription insurance?
9. Can I use my prescription discount card with my current insurance benefit to reduce my costs?
10. Can I still use my prescription discount card if I sign up for a Medicare prescription plan?
11. Should I use my prescription discount card during my deductible and coverage gap periods of coverage for covered medications?
12. Can I use my prescription discount card in addition to my Medicare prescription plan and get additional discounts?
13. I'm not going to sign up for a Medicare prescription plan. Can I still use my prescription discount card?
14. Which pharmacies accept the card?
15. How much will I save?
16. Will I always receive the lowest price?
17. Can I find out the discount price of my prescriptions before going to the pharmacy?
18. Why did the price of my prescription change since the last time I purchased the prescription?
19. The brochure says I can save an average of 20% on my prescription medication. Will I save 20% on all medications?
20. Do I have to choose between my prescription discount card and the Wal-Mart $4 generic option?
21. Should I still present my prescription discount card at Wal-Mart when buying a $4 generic?
22. Can I get an additional discount off the Wal-Mart Generic Drug Program - $4 for select generics - if I show my prescription discount card?
23. What are specialty pharmacies and what kinds of services do they offer?
24. Which drugs are offered through a specialty pharmacy?
25. What is Mail Service?

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1. Why the switch?
2. How does this benefit Jackson County?
3. How does this benefit you?

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1. How much does participating in Jackson County's E-Purchasing cost?
2. How do I sign up?
3. How do I get help?

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1. How much does it cost to file a real estate document?
2. Where do I file the documents?
3. To whom should I make the check payable?
4. Does each document need to be notarized?
5. What is the required information contained in any real estate filing?
6. Can you help me fill out the documents?
7. What is required in filing plats and surveys?
8. What do I do if my original recorded document is lost?

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1. What are assessment and reassessment?
2. How often is property reassessed?
3. Why are my taxes higher than last year?
4. Where can I find out about real estate tax abatement programs?
5. How do I apply for an exemption for my property?

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1. What are assessment and reassessment?
2. How often is property reassessed?
3. Why does Jackson County reassesses real estate property every 2 years?
4. Why is reassessment necessary?
5. What is market value?
6. How is my assessment level established?
7. Will all property values change due to reassessment?
8. Will I be notified if there is an increase in my assessment?
9. How do I know what my house is worth?
10. How do you arrive at the land value?
11. What if I disagree with my assessment?
12. How should I prepare for my Informal Review?
13. Can I appeal in a non-reassessment year?
14. Will political subdivisions lower their levies?
15. How does reassessment affect my taxes?
16. The value of my property went down, but my taxes stayed the same or went up. Why?
17. Why are my taxes higher than last year?
18. When will I receive my property tax bill?
19. When are my taxes due?
20. What if I do not receive a bill?
21. I just purchased this property. Why do I owe back taxes?
22. Why do I owe the entire bill even though I only lived in the house for a few months?
23. Why wasn’t my real estate bill sent to my mortgage company?
24. What about my escrow account?
25. What relief is there for senior citizens?
26. Where can I find information about real estate tax abatement programs?
27. How do I apply for an exemption for my property?
28. Why do owners of commercial real property have a "Commercial Surcharge" on their tax bills?

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1. What was purchased from Union Pacific?
2. Who will manage the property?
3. How will the purchase be paid for?
4. What are the next steps along the corridor?
5. When will a trail be started / completed?
6. How much will the trail construction cost?
7. Will the trail connect to the Katy Trail?
8. What type of mass transit will follow?
9. When will mass transit be completed?

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1. What is the Senior Citizen Quad Payment Program?
2. How do I qualify for the Senior Citizen Quad Payment Program?
3. How do I sign up?
4. Will I still receive a tax bill?
5. How do I make my quad installment payments?
6. What happens if I miss or am late with my payment?
7. What is the Senior Citizen Property Tax Credit?
8. Who is eligible for the State of Missouri Property Tax Credit?

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1. When will I receive my tax bill?
2. When are my taxes due?
3. What if I do not receive a bill?
4. I just purchased this property. Why do I owe back taxes?
5. Why do I owe the entire bill even though I only lived in the house for a few months?
6. Why wasn’t my real estate bill sent to my mortgage company?
7. What about my escrow account?
8. What relief is there for senior citizens?
9. What relief is there for senior citizens in Jackson County?
10. Why do owners of commercial real property have a "Commercial Surcharge" on their tax bills?

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1. What are the fees for filing a UCC?
2. Can I call in and do an UCC search over the telephone?

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1. What items do I take with me to renew my license plates?
2. I am renewing 2-year license plates. Which years’ personal property tax receipts do I need?
3. I need to license a car not included on my paid tax receipt. What do I do?
4. I recently moved to Jackson County from another state and have never paid personal property tax in Missouri. What do I need to do?
5. I recently moved to Jackson County from another county in Missouri. What do I need to do?
6. I did not owe personal property taxes last year in Jackson County. How can I obtain my license plates?
7. My leasing company pays my personal property taxes. What will I need to take to the license bureau?